Live Chat Software Company Ngage Provides Interactive Experience for Clients' Websites
Market Wire, July, 2010
Ngage ICS (Ngage) offers clients an opportunity to increase web conversations with prospective customers by hosting live chat for their websites. The company’s services were recently highlighted in an article by Jane Pribek of the Wisconsin Law Journal.
By uploading a simple script of code to a client’s site, Ngage enables site visitors to have live conversations with Ngage operators. Because having a full-time chat operator can be expensive and time-consuming for a small-business owner or lawyer, Ngage manages these conversations and sends information to site owners, alleviating that burden and allowing management to focus on other tasks. When a conversation is complete, Ngage provides the client with a transcript that can often be used to generate new business leads for the client. This simple process is what sets Ngage apart from other live chat services.
Robert C. Menard, an attorney with Milwaukee firm Derzon & Menard, SC, told the Wisconsin Law Journal that he found the product useful in communicating with people who need his personal injury and workers’ compensation legal services, calling it “a wise investment of marketing dollars.” Other firms have also utilized the company’s offerings, and Ngage welcomes legal practices to contact them regarding live chat services for law firms .
In a world where instant communication is becoming increasingly popular, it is imperative for your company to stay ahead of the curve. By using Ngage to effectively communicate with your site’s visitors, you may be able to translate its services into increased leads and business.
About Ngage
Founded in 2008 and headed by CEO Kim S
live chat software